Seller’s Statement

Welcome to Coukoe lifestyle, your trusted online store for cookbooks, kitchen textiles, kitchen accessories, and downloadable content. We are committed to providing quality products and excellent customer service. Below you will find our terms regarding delivery, right of withdrawal, guarantees, and after-sales service, in accordance with French consumer law.

Delivery Terms

• Delivery Time: Our products will be delivered within the timeframe specified at the time of ordering or, in the absence of such a timeframe, no later than 30 days after the order date. In the event of a delay, we will promptly inform you and provide a new estimated delivery time.
• Shipping Costs: The shipping costs will be clearly communicated prior to the completion of your purchase.

Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of receiving the product without providing a reason. To exercise this right, please follow the return instructions as outlined in our withdrawal policy.

Warranties and After-Sales Service

• Legal Warranty: All products come with a legal warranty of two years, during which you are entitled to repair or replacement of defective goods.
• After-Sales Service: For any questions or issues after your purchase, please contact our customer service at info@coukoelifestyle.com.

Identity of the Seller

Coukoelifestyle is managed by Coukoelifestyle. For questions or comments, you can contact us at info@coukoelifestyle.com.

We are committed to protecting your privacy and securely processing your personal data in accordance with our privacy policy.

By placing an order with Coukoe Lifestyle, you confirm that you have read and agree to our terms and conditions.